Quote:
Originally Posted by abjbrtd
A teenager backed into our MKX in a parking lot, some very minor damage to the corner of a door and rear quarter panel body cladding damaged.
Also in the body shop at the same time with the same last name was a Nissan Xterra with very serious damage.
A couple of years later we traded for a CMax.
A very BIG shock when we were offered almost nothing for the MKX because of " STRUCTRTAL DAMAGE"
Our salesman tried for a couple of hours to contact carfax with almost NO luck, he did manage to find 1 phone # answered by a fax machine, faxes were sent no response.
I tried for several hours the next day %#&@ as far as I know carfax STILL has NO published # or any way to dispute their claim.
When a salesman offers us a carfax, I calmly reply "sure" when it shows up I turn away
WIPE my BUTT turn around and offer it back.
Thanks for asking
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Had that problem once and it IS infuriating. Mine was a minor rear end while I was stopped in traffic. Couple of years later went to trade and Carfax showed it as major damage and it left me out to dry. I even had the repair invoice but, of course it didn’t help. I still want to see the report if it’s available but it’s certainly not golden.