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Welcome to the Entegra Family
On the heat pump, make sure the fan switch is set to Auto and not high or low. If it is not set on Auto the heat pump, nor furnace, will work correctly. Also, not sure about the temps but the heat pump only functions when the outside temp is above 40 give or take a degree or two.
LP, did they purge the take before they filled it? If not there could be air inside the take causing all kinds of issues with the gauge and filling. As a note, when the Firefly said the tank was full what did the outside gauge read?
You bought from General RV. Heat, water leaks and LP issues are camping critical items and qualify for a "while you wait" emergency appointment for service. The service department in Ashland, VA is good. Nikki is an extremely good service advisor at that location.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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