Thor Forums

[vkb]

regarding that faucet...when someone, initially, posted the faucet replacement..I went to CW website to check it out...and noticed that they were out of stock ... I did not order ... and have since, found them on, yes, Amazon, Menards and Lowes. All about the same price !


TODAY..I spoke with CW Service Manager, regarding our electrical issue...and the missing Battery Disconnect (House Batteries and Store/Use Switch) ... some of you know the story ...
We bought our 2016 Axis 24.1 from CW, Kansas City (Grain Valley, suburb)
They have always taken good care of us, before and after they became a CW ..
but, we have never had issues. History...our unit was brought up to KC from Strafford, MO (Springfield suburb) ... READ THE REVIEWS ON THAT CW if you live near or are thinking of doing business with them ...
It appears they 'robbed' the disconnect from our coach and sent it on down the road to KC with replacing it, resulting in exposed hot wires and a Use/Store Switch not wired to anything !!!

We have an appt. Thursday am, to have the problem corrected..they made room for us !

A business in only as good as the people who run it..from the top down...
and Bess, who answers the phones is awesome !!