Thor Forums

[mrsempeel]

We ended up getting a brand new replacement unit! Thought that would be the fix... How would any dealer let an RV go to a customer that had so many complaints they had to replace the unit go out with many of the same exact issues as the first unit. We thought for sure this unit would be in tip-top working condition after the month of turmoil with the first one, but here I sit now at the THOR FACTORY SERVICE CENTER having them go top to bottom fixing everything that should have been in perfect working order when we bought it. I am very grateful to Thor and Bob Pierson for getting us in on such a short notice while we were traveling. It may take two days, but I'm hoping this takes care of all our new issues with unit number two.