Quote:
Originally Posted by GlennC
I have contacted Thor 3 times and Campingworld has contact Thor Motor Coach on 4 occasions since June. It has been looked at by Dodge/Ram as well as Campingworld. Although Thor realizes it is a serious issue that their Engineering Team needs to resolve, the 2022 Tellaro has been parked in my driveway for 3 months with out a fix. We have owned it only 5 months and it already has a second hose being cut through which will dump all of the engine coolant and could cause catastrophic engine damage if it happens on the road. We currently own a $120,000 paper weight without an engineered fix from Thor.
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A lot more background than your first post covered and sounds like you have it under control other than final resolution. Hope all goes well. I would request Thor to extend your complete warranty package by the amount of time you haven't been able to use it. If you can, and you may have it already, get a copy of the work order from Dodge/Ram stating their diagnosis and outlining the fact it was a Thor modification that cause the issue. All this just in case it goes into litigation. Much easier to collect bullets along the way than to find them later.
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