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Thread: Thor Recall
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Old 09-24-2016, 12:40 PM   #11
EA37TS
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Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,781
THOR #1469
Quote:
Originally Posted by schreinertms View Post
I would contact Thor customer service and ask them to send me the shower curtain and I'd replace it myself, if that's all that's involved with the recall.
If it is an official recall, my experience is the manufacturers will not send out parts for self install. They require that the coach go to a dealer for application of the recall because they have to report the numbers back to the government and they will not be held responsible for folks getting the parts and not putting them on.

The best bet is to call the dealer and ask them to order the parts before you take the coach in for recall application. In the case of the step recall, Thor sent out the letters well before Lippert had the parts available for shipping.

Again, this is my experience with recalls through multiple manufacturers.
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Dave
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2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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