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Picked up my 2017 palazzo 36.1 in July. Wasn't 30 mins into my 6hr trip home when we had a major water leak from the washer supply line that had been caught under the slide and pulled the plumbing fittings apart.
Went back to the dealer and they repaired it... Got home and left the next morning for an extended weekend about 2hrs away. Hooked up the water and whalah water spraying all over the underside of the slide where they "fixed" it. Spent an hour or so trying to cut Pex tubing in a 1" area and replaced all stock fittings with brass sharkbite fittings and its fixed.
Took it to our local repair guy as the floor is damaged from the water leak and wanted him to check out the washer plumbing. Said Thor used a soft line that was about 4' too long and wrapped the slack around everything they could find and zip tied it. All the wiring and plumbing was being pulled every time the slide went in or out. Unfortunately he wouldn't touch the floor and it's going back to Thor in December.
Also had a bad contact in the fuse panel and lost power to the monitor panel. Moved the wire to an unused fuse and all is good.
Would I buy it again? I think for the price it can't be beat, quality and amenities are above what would be expected in this price range and the fact that it's a DP on a freightliner chassis with a tried and tested Cummins diesel, I don't think you can go wrong. Fix the little things and smile that you're driving a well handling, nice looking, higher end rig.
All that being said, we've already picked out our next RV, an Entegra Anthem with an IFS Spartan chassis.
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