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Workman
Consider yourself lucky! At least you got a letter. I did not!
I just contacted Ford and my Axis is included in the recall and I got no notification whatsoever. I thought they were required by law to contact you in the event of a recall. Apparently I'm wrong. Looks like to be kept up to date on these things you have to be a member of a forum. Totally ridiculous!
Update: just got off the phone with Ford and according to them this is NOT a recall but a customer satisfaction issue! They informed me that until I experience the "check engine" light warning that I am not entitled to take it in to get it checked!
In other words I have to wait for something to go wrong before they will cover the service charge!
Does that seem reasonable to you?
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Thor Forums
