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Old 07-08-2019, 09:36 PM   #1
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Brand: Thor Motor Coach
Model: Windsport
State: Alberta
Posts: 10
THOR #8386
Windsport 29M Slide

We have a 2018 Windsport 29m with a full slike which we have for 1 1/2 years and really like it, however the slide moves with 2 motors on each side and controlled with 2 Dual Motor Velocity Slide Controllers 13390-D0.
One works as it should, the other displays a fault, usually a ground fault of sometimes does not display anything. Lights which should be on are not. I contacted Thor customer service and they were helpful and suggested I replace the defective one as it may eventually fail. I did and it set me back @707.00 but it performs the same as the first one. When if does not work, I have to reset if which is a pain. I did not contact the dealer because he is 100 miles away and have to wait a month or so for an appointment. Has anyone with the same setup had this problem and if so, what did you do.
Thanks
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Old 07-08-2019, 10:01 PM   #2
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Model: Hurricane 29M
State: California
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THOR #3156
You say you have 2 controllers?? I have 1 controller for slide in the rear cargo compartment drivers side. And 1 controller for the over head bunk in the cabinet above the steering wheel


The flashing lights are common. Usually double tapping the slide switch or overhead bunk switch stops the flashing lights

If the slide was working even with the flashing light I wouldn't worry about it

Both of my controllers flash at some point now and then. Double tap they stop. I've never had a problem with either working

Jerry
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Old 07-08-2019, 10:09 PM   #3
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Brand: Thor Motor Coach
Model: Windsport
State: Alberta
Posts: 10
THOR #8386
Windsport 29 M

Thanks for your early advice. My controllers are as you stated. I was not too clear in my post. I am told that I should just go with what I have but the resetting of it is rather a pain. Thanks again.
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Old 07-08-2019, 10:15 PM   #4
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Model: Hurricane 29M
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I have reset my controllers a couple of times, can't be easier.
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Old 07-08-2019, 10:38 PM   #5
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Brand: Thor Motor Coach
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THOR #8386
I am not a perfectionist but the flashing lights are trying to tell you something that should be corrected. If there is going to be a failure, it will happen at the worst possible time and place. I just like things that work. By the way, to reset my controller, I tap 6 times and hold on 7 till I get 2 flashing red and green lights. Not a big deal.
Thanks for your replies.
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Old 07-09-2019, 04:55 AM   #6
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Quote:
Originally Posted by rurkaep View Post
I am not a perfectionist but the flashing lights are trying to tell you something that should be corrected. If there is going to be a failure, it will happen at the worst possible time and place. I just like things that work. By the way, to reset my controller, I tap 6 times and hold on 7 till I get 2 flashing red and green lights. Not a big deal.
Thanks for your replies.
Try the double tap on the slide switch It should stop the flashing lights on the controller
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Old 07-09-2019, 05:05 AM   #7
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Quote:
Originally Posted by rurkaep View Post
I am not a perfectionist but the flashing lights are trying to tell you something that should be corrected. If there is going to be a failure, it will happen at the worst possible time and place. I just like things that work. By the way, to reset my controller, I tap 6 times and hold on 7 till I get 2 flashing red and green lights. Not a big deal.
Thanks for your replies.
I called LCI after reading the flashing lights meant a problem. Stupid me never realized the lights meant anything since it always did it. Over head bunk always flashed since new. Slide probably also but its not easily seen unless you look for it in the cargo bay. Coach was 1 year old and never had a problem with the slide or over head bunk working

LCI Rep said if it always worked dont worry about it. Didnt really like that answer so I called Thor. Thor rep said the same, dont worry about it, but he sent me 2 new controller for free just in case I wanted to replace them.

I started doing research and found the double tap to clear the flashes. Common fix for common problem. So now that all I do if I feel like it. The 2 new controllers are sitting with other parts waiting to be installed if ever needed.

Good luck Jerry
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Old 07-09-2019, 12:47 PM   #8
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Model: ACE 27.1
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Quote:
Originally Posted by rurkaep View Post
We have a 2018 Windsport 29m with a full slike which we have for 1 1/2 years and really like it, however the slide moves with 2 motors on each side and controlled with 2 Dual Motor Velocity Slide Controllers 13390-D0.
One works as it should, the other displays a fault, usually a ground fault of sometimes does not display anything. Lights which should be on are not. I contacted Thor customer service and they were helpful and suggested I replace the defective one as it may eventually fail. I did and it set me back @707.00 but it performs the same as the first one. When if does not work, I have to reset if which is a pain. I did not contact the dealer because he is 100 miles away and have to wait a month or so for an appointment. Has anyone with the same setup had this problem and if so, what did you do.
Thanks
You've got 2 motors on each side of your slide? Never seen that before.
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Old 07-09-2019, 01:58 PM   #9
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Model: Serrano
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I noticed the same thing on my 33W Serrano. The full wall slide has two controllers, so i assumed that there were 4 motors. The smaller slide only has one controller as commonly is the case.
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Old 07-09-2019, 02:00 PM   #10
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One more thing. It's scary to think of what will hapoen when the slide doesn't work. Will have to disengage (4) motors and need 10 people to push the slide in!
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Old 07-09-2019, 04:06 PM   #11
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I did say I had two motors on each side, I meant to say 1 motor on each side. Each is connected to the respective controllers. Thanks for all the info I am getting.
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Old 07-09-2019, 04:16 PM   #12
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Quote:
Originally Posted by 16ACE27 View Post
You've got 2 motors on each side of your slide? Never seen that before.
No one motor on each side
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2017 Thor Hurricane 29M
2016 Jeep Wrangler Unlimited Sport
FMCA # F464385
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Old 07-09-2019, 04:21 PM   #13
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Brand: Thor Motor Coach
Model: Hurricane 29M
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THOR #3156
Quote:
Originally Posted by rurkaep View Post
I did say I had two motors on each side, I meant to say 1 motor on each side. Each is connected to the respective controllers. Thanks for all the info I am getting.
Where are your controllers located. Having one controller per motor doesn't make sense because the controllers jobs is to sync the two motors together. Separate controllers can't do that unless it's a new type of system
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