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Old 04-07-2019, 12:37 AM   #1
DJH
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Brand: Thor Motor Coach
State: Texas
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THOR #11081
Question Leveling Jacks

I have a 2018 Thor Hurricane 34R. When I retracted the jacks this morning, the panel started beeping and saying "Error: Retract time out. Return leveler for service". I have used the jacks with no problems since purchasing it in Jan 2018. Used them the night before, no issues. Now I can't lower the jacks, can't turn off the panel, can't use any of the panel functions. Suggestions? Thanks.
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Old 04-07-2019, 12:45 AM   #2
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Newbie needs help
Check this page out, it should help you
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Old 04-07-2019, 05:45 AM   #3
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Press enter and retract at the same time, the system should reset and clear itself.
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Old 04-07-2019, 03:16 PM   #4
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Originally Posted by suenmike View Post
Press enter and retract at the same time, the system should reset and clear itself.
If that doesn’t work, try removing the plug, wait a few seconds and replace
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Old 04-12-2019, 01:29 AM   #5
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Yes, that is correct. Press enter and retract at same time. I have a Windsport 29 m 2018 model. I'm always nervous when I go to retract or auto level. They can be very temperamental!!!
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Old 04-12-2019, 11:47 AM   #6
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I wonder if he got things working??
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Old 04-12-2019, 01:33 PM   #7
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If not he's stuck at his campsite. Lol, I'm sure he got a fast response Bob, most exp. campers know that trick. I just found it a few months ago myself!
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Old 04-12-2019, 01:39 PM   #8
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There's worse place to be stuck: right?
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Old 04-12-2019, 06:05 PM   #9
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His history shows he only posts his problems and then never posts any replies. Not very courteous. :\
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Old 04-12-2019, 06:19 PM   #10
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We can forgive him for that: as long as it's because he's too busy enjoying his RV, to post about the fix.
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Old 04-12-2019, 06:24 PM   #11
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We can forgive him for that: as long as it's because he's too busy enjoying his RV, to post about the fix.
You are a forgiving man Bob, he has made a total of 4 posts since last year and each one about problems and NO replys. Yeah, I see the game
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Old 04-12-2019, 06:43 PM   #12
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As long as we know that we have tried...
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Old 04-12-2019, 06:49 PM   #13
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Originally Posted by Bob Denman View Post
As long as we know that we have tried...
10-4 Sir! Taking that new rig out this weekend?
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Old 04-12-2019, 07:02 PM   #14
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I’ve noticed that many individuals will post problems, it nor many will offer thanks, or acknowledge
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Old 04-12-2019, 07:09 PM   #15
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10-4 Sir! Taking that new rig out this weekend?
Our Shakedown Cruise is scheduled for Memorial Day weekend...
Too many lawn chores are still in the way...
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Old 04-20-2019, 09:15 PM   #16
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I didn't post original message, but it's exactly the problem I'm just now having with my 2016 Outlaw 37rb. I haven't tried the solution yet, but THANKS!!!!!!!!!!!😀
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Old 04-20-2019, 09:59 PM   #17
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Please let us know if it works for you...
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Old 04-21-2019, 03:09 AM   #18
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I would say there is dairy Queen, Burger King, Taco Bell, and many other great restaurants that are fast convenient excluding cholesterol, but Bob has supplied the best menu for our problems so far. ��
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Old 04-21-2019, 11:10 PM   #19
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Please let us know if it works for you...
Well, I had a chance to verify that this worked to break the locked system so I could turn it on and off. It was still showing low voltage which I cleared by holding the four arrow buttons at the same time. After these two steps, everything is reset and system working again.
Thanks to all for the help!!!!!
Mike
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