Quote:
Originally Posted by steve76
If you haven't yet thought about it, I would definitely file a complaint against C.W. "with Thor" if it's at all possible. Let's face it, sure C.W. sells their product, but C.W. is giving Thor a bad reputation overall.
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In a conversation I had earlier today with a Thor rep, he said they can't control how a dealer handles his service program. They can call, talk to them, and try to get them to do right, but they aren't in control of them; sounded like what he was saying is a dealer can tell them to "kiss off" and there is not much they can do about it unless they decide to quit marketing their product through that dealer. I assume that would be a very difficult decision to make with someone as big as CW and the number of units they sell nationwide.
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