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Old 06-10-2015, 09:11 PM   #1
Senior Member
fivejackie's Avatar
Brand: Thor Motor Coach
Model: Hurricane 27K
State: California
Posts: 121
THOR #1226
Smile L.E.D. Gone Under Headlights

Picked our 2015 Hurricane from warranty service and notice one of the L.E.D. strips under a headlights was broker off. I ask the serviceman to order the park. He said Thor would want to see a photo of old part and that would require our RV being in the shop for 4 days.

I called Thor and was prepared to argue my case. I was pleasantly surprised with the helpful assistants the person gave me. He said they would send the part right out to me. WOW, that just made my day.

Don and Jackie

2015 Hurricane 27K
2013 Redhawk
1988 Pace Arrow
fivejackie is offline   Reply With Quote
Old 06-10-2015, 09:29 PM   #2
Senior Member
Brand: Thor Motor Coach
Model: Hurricane 34E
State: California
Posts: 524
THOR #937
Originally Posted by fivejackie View Post
....that would require our RV being in the shop for 4 days...
Glad to hear that Thor responded positively.

Regarding your dealership's 4 days, that's just a scare tactic. Nothing takes 4 days, except for extensive body work.
Beacher is offline   Reply With Quote

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