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Old 07-19-2017, 12:40 PM   #1
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Brand: Thor Motor Coach
Model: THOR Axis 25.1
State: Maine
Posts: 53
THOR #3986
Angry RV Parts Country, Horrible Customer Service

I'm not sure if this is aloud but I really wanted to get the word out about a very dishonest RV related website. I places an order ($1450) for an awning which clearly states 2-3 week delivery (you even have to sign agreeing to it) but when the 3 weeks rolls around nothing. You contact them (by the way they don't have phones only on line chat) they blame everyone else and offer nothing in return for not living up to a written agreement. I contacted the actual product manufacture (Lippert) and they told me that they had informed RV Parts Country earlier in the season that this is their busy season and that it will take longer for shipping, yet RV Parts country still has this on their website knowing full well they can't deliver in that time frame. Almost 7 weeks later I finally received all of my order, Totally misleading... Yet when you call them on it they will do nothing for you... Spend your money somewhere else....


thanks for listening
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Old 07-19-2017, 02:20 PM   #2
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Brand: Thor Motor Coach
Model: Challenger 37TB
State: Pennsylvania
Posts: 410
THOR #4486
Thanks for the heads up. Will stay clear of RV Parts Country. Most of the RV stuff I purchase is thru Amazon. I have also purchased from PPLMotorhomes and AdventureRV with pretty good success.
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Old 07-19-2017, 03:19 PM   #3
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Brand: Thor Motor Coach
Model: 2017 Windsport 29M
State: Indiana
Posts: 3,688
THOR #5196
Good to know, thank you!
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