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Old 06-17-2020, 06:39 PM   #21
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Brand: Thor Motor Coach
State: New York
Posts: 55
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Yes, I quickly learned that my 2016 Thor Outlaw 37RB was also a PoS.
In fact, they didn't even finish it. There were heat hoses just left dangling in the wall and never connected to the rear bedroom. I was heating the walls!!
The gas pump (the 37RB is the toyhauler class A) was never even wired to power!
Not to mention the many, many early failures - most of which were annoying but not expensive. It was like disappointment by a thousand cuts.
My approach was to convert the toy hauler garage into "RV repair Tool Central". Worktops, drawers, tools, machines, etc... Now I can support servicing on my own.
Secondly, I started ripping out the crap and replacing it with better. Crap generator to 1500 watts of solar. Crap batteries to lifepo4's. Crap fresh water pump to powerflow diaphragm. Crap 'KantLeak' valve to my own custom manifold, and on and on. I'm now in the process of installing front, back, left, right, roof, belly and garage fulltime cameras overhead in the driver position.
It's pretty much the only way I could cope with keeping the thing!
Finally, I think you'll find that this forum is the key to working on your RV. I lost track of how many times people have contributed to helping me diagnose and/or replace systems in my CrapCoach.

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Old 06-17-2020, 06:46 PM   #22
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
I really do admire your, "Take a deep breath, and roll up your shirt sleeves" approach to things.
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Old 06-17-2020, 06:55 PM   #23
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We have a 2015 Vegas, had 4k miles on it, so was priced a little less as a used unit. The first two years and about 10,000 miles on it, we too discovered terrible quality. I got just minimal support from the local dealer. You are right, the Ford chassis is fine, but the coach and accessories are awful. I composed a humorous parody letter to the VP Marketing of Thor just to vent, but also to acknowledge how ashamed Thor should be to put out such a defective product. The good news, after owner fixes, the coach is fine.
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Old 06-17-2020, 06:58 PM   #24
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Model: ACE 27.2
State: California
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The RV industry lags far behind autos and pickups regarding initial quality. Based on what we see here, there are many happy owners who feel like the got their money's worth and there are others who feel they bought junk. Some of that difference is probably attributable to differing expectations but some of it certainly comes from underlying variability in manufacturing controls in RV's. Either way, as mentioned above, owners need to be prepared to learn and do some of their own work. RV dealers are much better at selling than service and delays are common and often infuriating.

We just stepped back down from MH to TT due to a combination of initial quality problems and our concerns about timely availability of service. Our new TT has about the same space as our MH and we'll be much more confident about getting service for our pickup than for the 900 lb gorilla. We find the pickup cab much quieter and more comfortable than the MH. But that's us and I'm sure you'll hear from some happy MH owners, includig some Vegas.
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Old 06-17-2020, 07:04 PM   #25
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RV Industry

Agree with you. My expectations were way too high with the Class A Vegas. I was spoiled with 12 years ownership of a TT by Nash, first class quality, loved it, no problems. Just didn't want to do the hook-up anymore, and had to replace the tow vehicle so went with class A. Live and learn. Like I said in my original post, the good news it that once you de-bug the Vegas, it seems to behave ok.
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Old 06-17-2020, 07:09 PM   #26
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Model: Tiffin Wayfarer 24 BW
State: New York
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Glad to see that you were able to "de-kink" it!
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Old 06-17-2020, 07:27 PM   #27
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Model: Sprinter
State: Florida
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You will NEVER here me come to the defense of ANY RV manufacturer.
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Old 06-17-2020, 07:35 PM   #28
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Model: Tiffin Wayfarer 24 BW
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I DO like my Tiffin.
The build quality was excellent, and dealer service has been equally good.
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Old 06-17-2020, 07:38 PM   #29
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Quote:
Originally Posted by Bob Denman View Post
I DO like my Tiffin.
The build quality was excellent, and dealer service has been equally good.

I know many people that have Tiffin and not one has anything bad to say about the MH or Dealer support.
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Old 06-17-2020, 07:41 PM   #30
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Originally Posted by tomsvegas View Post
We have a 2015 Vegas, had 4k miles on it, so was priced a little less as a used unit. The first two years and about 10,000 miles on it, we too discovered terrible quality. I got just minimal support from the local dealer. You are right, the Ford chassis is fine, but the coach and accessories are awful. I composed a humorous parody letter to the VP Marketing of Thor just to vent, but also to acknowledge how ashamed Thor should be to put out such a defective product. The good news, after owner fixes, the coach is fine.
Oooo... It would be awesome to see that letter. Just for our "collective therapy", maybe you could post it? LOL
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Old 06-17-2020, 07:48 PM   #31
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Originally Posted by electrictech View Post
First let me say that the Thor Vegas is a piece of crap. I purchased my 2016 new never titled in 2017 with about 500 miles on it. Had all kinds of issues not with the Ford chassis but the Thor body itself. Had many items fixed under warranty within the first 6 months. I have only made 5 trips and I have about 10,000 miles and it is falling apart. What a piece of junk. Their quality control is terrible. I took it to a huge RV dealer when I was in Arizona to get the black tank valve repaired due to it leaking and was charged 350.00 after I was told the supplemental insurance would cover it.
That was only one of many items I had to get repaired to get back to Illinois.

Thor is the worst and I have come to the conclusion that all RV dealers are way overpriced. If I could have carried a assortment of tools with me I would have been able to make the repairs myself.

When I was at the RV dealer in Phoenix I was toying with the idea of trading the Thor in on a 2020 Motorhome of a different brand. They only wanted to give me half of what I paid for it on a trade in. That killed that idea right then and there. They blamed it on the fact that it was a Thor.

Sorry but I had to vent.
I can’t find any fault with anything you said. We have a2016 and its a standard joke that if we go on a trip we plan on having something repaired on return. It’s shabbily built and to make it worse is the dealers service is as bad as the vehicle. I’ve tried several and I think they all hire off the street at random. And man do they lie! Worst than used car dealers.
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Old 06-17-2020, 07:55 PM   #32
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State: New York
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...We have a2016 and its a standard joke that if we go on a trip we plan on having something repaired on return.
Snowmobiles used to built like this... fifty years ago!
We'd them them all weekend... and fix them all week!

They got better; let's hope that RVs do also!
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Old 06-17-2020, 08:28 PM   #33
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Originally Posted by Bob Denman View Post
Snowmobiles used to built like this... fifty years ago!
We'd them them all weekend... and fix them all week!

They got better; let's hope that RVs do also!

Thor is selling them as fast as they are selling. They have no incentive to improve. The only thing that changes this type culture is competition.
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Old 06-17-2020, 08:29 PM   #34
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Originally Posted by jannnda View Post
Thor is selling them as fast as they are selling. They have no incentive to improve. The only thing that changes this type culture is competition.

Selling as fast as they are making them. Sorry about that
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Old 06-17-2020, 08:45 PM   #35
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Model: Tiffin Wayfarer 24 BW
State: New York
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THOR #8860
We knew what you were saying.
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Old 06-17-2020, 08:47 PM   #36
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Model: Regency Ultra Brougham IB
State: Arizona
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I am really sorry to read about all of the issues with the Vegas. When we were looking for a new RV a couple of years ago we saw the Vegas and I fell in love with the floor plan, the general open feel of the living area and the cab setup and would have bought it had my wife not had objections to the height of the RV and a feeling that she could not comfortably drive anything that large. We were trading in a Class B so the change to a "sort of" Class A was too great for her and we ended up with a Class C. I still miss the open feel of the Vegas and wonder if we made a mistake in not buying it.

It has been my experience that people often post about issues with their RVs, often looking for help in fixing things, and reading the posts can easily give someone the idea that RVs are constantly falling apart, but they rarely write about RVs that are working perfectly and not giving them any trouble, and I wonder if that is the issue here with the Vegas. I believe that I read somewhere that Thor sells more RVs than any other manufacturer and I wonder if the quality control for the Vegas is just worse than for the other Thor products or if it is generally OK.

There is little worse than a car that is not dependable and the same is true for an RV. If you buy one for recreation and it spends all of its time in the shop it is not giving you much return for your money and it is hard to not be bitter about it. But is the quality of the Vegas line worse than for the other Thor lines? And, if so, why would that be? And is Thor trying to do something about it?
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Old 06-17-2020, 10:31 PM   #37
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Originally Posted by jannnda View Post
I know many people that have Tiffin and not one has anything bad to say about the MH or Dealer support.
I had a Tiffin and agree. Downsized to a Heartland 5er. After 4 months downGraded to FR (it took 2 to realize that mistake). Now on our 3rd Montana 5er and Ford dually. No problems.
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Old 06-17-2020, 10:58 PM   #38
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Model: Axis
State: New Jersey
Posts: 21
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Quote:
Originally Posted by electrictech View Post
First let me say that the Thor Vegas is a piece of crap. I purchased my 2016 new never titled in 2017 with about 500 miles on it. Had all kinds of issues not with the Ford chassis but the Thor body itself. Had many items fixed under warranty within the first 6 months. I have only made 5 trips and I have about 10,000 miles and it is falling apart. What a piece of junk. Their quality control is terrible. I took it to a huge RV dealer when I was in Arizona to get the black tank valve repaired due to it leaking and was charged 350.00 after I was told the supplemental insurance would cover it.
That was only one of many items I had to get repaired to get back to Illinois.

Thor is the worst and I have come to the conclusion that all RV dealers are way overpriced. If I could have carried a assortment of tools with me I would have been able to make the repairs myself.

When I was at the RV dealer in Phoenix I was toying with the idea of trading the Thor in on a 2020 Motorhome of a different brand. They only wanted to give me half of what I paid for it on a trade in. That killed that idea right then and there. They blamed it on the fact that it was a Thor.

Sorry but I had to vent.
Have to agree with you 100% I purchased a 2017 Axis brand new and unloaded it 6 months later, it was the biggest piece of garbage I've ever owned.
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Old 06-17-2020, 11:01 PM   #39
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Originally Posted by CaptnJohn View Post
I had a Tiffin and agree. Downsized to a Heartland 5er. After 4 months downGraded to FR (it took 2 to realize that mistake). Now on our 3rd Montana 5er and Ford dually. No problems.

We have looked at 5er but I don’t think I can back it into a RV spot. The other issue we have is we travel with 3 Irish setters. Not sure all 3 of them would share the back seat of the pickup.
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Old 06-17-2020, 11:55 PM   #40
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Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
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I bet that all of them would want a window seat!
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