Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Tech Forums > Maintenance and Repair
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 02-25-2020, 01:24 AM   #1
Junior Member
 
Brand: Thor Motor Coach
State: Alaska
Posts: 15
THOR #7621
ACE 29.3 2016 Heater not working when it rains

I have an ACE29.3.

The problem was the control board is on the bottom of the cabinet and is getting wet in heavy rain.

Now, the manufacturer of the furnace will not admit there is anything wrong.

We had this problem for two years, were about to sell the coach and take a loss.

One final try recently, someone from the dealership, no longer under warranty, and I called Thor. One conversation was enlightening. The Thor rep knew right away what I was talking about and said there is a relocation kit for the control board, it has a new board and bracket to get it off the ground. Contacting the vendor, of course they say there is no problem, but, you can order the relocation kit. Even though there is nothing wrong they have a kit to fix it. SMH.

Anyway, installed that today. Itís been an experience to get a solution but at least we have one. I hope this helps.

Click image for larger version

Name:	IMG_5494.JPG
Views:	124
Size:	109.0 KB
ID:	22711Here are the directions for it.

__________________
Winter is offline   Reply With Quote
Old 02-25-2020, 03:15 AM   #2
Site Team
 
16ACE27's Avatar
 
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 12,739
THOR #7035
Quote:
Originally Posted by Winter View Post
I have an ACE29.3.

The problem was the control board is on the bottom of the cabinet and is getting wet in heavy rain.

Now, the manufacturer of the furnace will not admit there is anything wrong.

We had this problem for two years, were about to sell the coach and take a loss.

One final try recently, someone from the dealership, no longer under warranty, and I called Thor. One conversation was enlightening. The Thor rep knew right away what I was talking about and said there is a relocation kit for the control board, it has a new board and bracket to get it off the ground. Contacting the vendor, of course they say there is no problem, but, you can order the relocation kit. Even though there is nothing wrong they have a kit to fix it. SMH.

Anyway, installed that today. It’s been an experience to get a solution but at least we have one. I hope this helps.

Attachment 22711Here are the directions for it.
Yep, this has been a known issue and resolution for years:

https://www.thorforums.com/forums/se...archid=2928347
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad
2020 Chevy Colorado Z71 Trail Runner Alternate Toad
16ACE27 is offline   Reply With Quote
Old 02-25-2020, 06:40 AM   #3
Junior Member
 
Brand: Thor Motor Coach
State: Alaska
Posts: 15
THOR #7621
Quote:
Originally Posted by 16ACE27 View Post
Yep, this has been a known issue and resolution for years:


https://www.thorforums.com/forums/se...archid=2928347


The link is not working.
__________________
Winter is offline   Reply With Quote
Old 02-25-2020, 07:09 AM   #4
Site Team
 
16ACE27's Avatar
 
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 12,739
THOR #7035
Try it now. It's just a link to forum search results for Atwood furnace relocation.
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad
2020 Chevy Colorado Z71 Trail Runner Alternate Toad
16ACE27 is offline   Reply With Quote
Old 02-25-2020, 05:28 PM   #5
Junior Member
 
Brand: Thor Motor Coach
State: Alaska
Posts: 15
THOR #7621
Not working for me but itís ok. I googled the vendor name and problem and see a discussion 11/18 and more recently on other sites and forums. Our problems were before and the folks we talked to had no idea. Until recently. Thanks for the help but glad itís finally fixed. That should have been a recall.
__________________
Winter is offline   Reply With Quote
Old 08-23-2020, 01:35 PM   #6
Junior Member
 
Brand: Thor Motor Coach
State: Ohio
Posts: 2
THOR #17010
I have a 2016 Thor ace and my furnace will not run when it rains I took the cover off it’s soaked inside there got a hold of Thor they gave me the number for Atwood God hold of them they told me that they don’t take care of it got a hold of our dealer and getting nowhere
__________________
Walt is offline   Reply With Quote
Old 08-25-2020, 01:26 AM   #7
Senior Member
 
Brand: Thor Motor Coach
Model: 2015 ACE 29.3
State: Pennsylvania
Posts: 234
THOR #4359
Does your outside cover have the upsiddown vents like in the First picture ...
If so you will need to replace with a new one
It solved my board from getting wet.
Hope this helps
Attached Thumbnails
Click image for larger version

Name:	0BA8A6FB-77E9-4BF1-BF2E-6EF8787F97EB.jpg
Views:	45
Size:	81.0 KB
ID:	25770   Click image for larger version

Name:	2BCBEBE0-21ED-4B78-A6D0-52B9188C5E2D.jpg
Views:	40
Size:	35.4 KB
ID:	25771  

__________________
Tom and Jen
2015 ACE 29.3
Mousemate is offline   Reply With Quote
Old 08-25-2020, 01:43 PM   #8
Junior Member
 
Brand: Thor Motor Coach
State: Ohio
Posts: 2
THOR #17010
Ace furnace door

That is the door, but nobody will admit that that is a problem. Very disappointed in Thor and Camping World
__________________
Walt is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 11:25 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2023, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2