Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Tech Forums > Maintenance and Repair
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 04-24-2018, 05:11 PM   #1
Junior Member
 
Brand: Thor Motor Coach
Model: Quantum RW28
State: Florida
Posts: 12
THOR #11376
Axerra AVM70LH - Reset Button!

Axerra radio/video monitor seems to have a software glitch that is cleared up by pressing the very small 'reset' button (upper left corner -- a ballpoint pen fits in hole and works nicely.)

Symptoms: Appears like there is no power at the head. 1st Thor service person thought it was the fuse on the back of the radio and explained how to remove bezel (which I found impossible to do) and insert removal tool to get radio out of panel to change fuse.

2nd Thor person I called described the reset trick that worked,

Very thankful -- I was in my 2nd day of owning a new 2018 Quantum RW28 and had scheduled an all day service call with dealer to 'fix' the radio.

If Axerra software is so flaky that it goes into this mode, perhaps other anomalies of Axerra could be solved with this reset approach. I plan to keep a ballpoint pen near my radio at all times.

__________________
bobscott is offline   Reply With Quote
Old 04-25-2018, 02:51 PM   #2
Senior Member
 
Brand: Thor Motor Coach
Model: Four Winds
State: Ontario
Posts: 265
THOR #9081
Yes I have had the same , where a reset starts it back up. Not sure what causes it, but in the last 9 months it has only happened to me once. Also used the reset button once after checking video connections on the side cameras. All of a sudden when I used the turn signals, there was no video from the turn side cameras, but I had a picture from the rear camera. Reset put it back to normal.
__________________
_____________________
2018 Four Winds 31Y
Peterrrr is offline   Reply With Quote
Old 04-25-2018, 04:01 PM   #3
Member
 
Brand: Thor Motor Coach
Model: Freedom Elite 29FE
State: Pennsylvania
Posts: 33
THOR #11393
I have a problem with the bluetooth on my head unit. Tried the reset button and reset option on the screen to no avail. Is there a procedure to it - like holding in the reset button while turning on the unit as an example - or simply pushing the button while the device is on? Thanks in advance for your advice.
__________________
JT19007 is offline   Reply With Quote
Old 04-25-2018, 08:07 PM   #4
Junior Member
 
Brand: Thor Motor Coach
Model: Quantum RW28
State: Florida
Posts: 12
THOR #11376
Simply pushing the button while it is on. (In my case, the unit was in a lock up state so one couldn't really tell whether it was on or off.)
__________________
bobscott is offline   Reply With Quote
Old 04-25-2018, 08:24 PM   #5
Member
 
Brand: Thor Motor Coach
Model: Freedom Elite 29FE
State: Pennsylvania
Posts: 33
THOR #11393
Quote:
Originally Posted by bobscott View Post
Simply pushing the button while it is on. (In my case, the unit was in a lock up state so one couldn't really tell whether it was on or off.)
Thanks for getting back to me. I tried that so I guess it will have to be replaced.
__________________
JT19007 is offline   Reply With Quote
Old 09-03-2018, 08:18 PM   #6
Junior Member
 
Brand: Thor Motor Coach
State: Florida
Posts: 1
THOR #12879
Green screen

My Axerra froze up and had a "green screen" for 2 days - full power down of coach didn't fix it ... but a paper clip in the reset button just fixed it.

Thanks for sharing that tip.
__________________
Moraca is offline   Reply With Quote
Old 09-07-2018, 12:58 PM   #7
Member
 
Mac man's Avatar
 
Brand: Thor Motor Coach
Model: Freedom elite
State: Florida
Posts: 35
THOR #12255
Ours did not work so we took it to camping world twice and they replaced it with the same model. It didnít work second time out. Got tired of messing with it so replaced it with a pioneer too! Works perfectly now!
__________________
Mac man is offline   Reply With Quote
Old 09-07-2018, 01:07 PM   #8
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
This is VERY useful information; Thanks!


__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 08-16-2019, 06:57 PM   #9
Junior Member
 
Brand: Thor Motor Coach
State: Connecticut
Posts: 6
THOR #15443
AVM70LH Reset

Folks I had to reset my radio to get it to power up.

What I found was that I had been pressing what I thought was the reset when actually it was the Microphone hole.. ooops.

Anyway here is where I found mine. Being a black face plate it was not clearly visible. I hope this helps.

Here is a picture of my screen and where the reset is located.

Click image for larger version

Name:	Reset Button for AVM70LH.jpg
Views:	873
Size:	126.6 KB
ID:	19676
__________________
Cruiser is offline   Reply With Quote
Old 01-04-2022, 08:34 PM   #10
Junior Member
 
Brand: Thor Motor Coach
State: Texas
Posts: 13
THOR #20920
What was the pioneer replacement model?
__________________
dstringer is offline   Reply With Quote
Old 01-04-2022, 08:56 PM   #11
Site Team
 
16ACE27's Avatar
 
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 12,751
THOR #7035
Quote:
Originally Posted by dstringer View Post
What was the pioneer replacement model?
Who are you asking? Mac Man hasn't been on the forum in over 2 years,

Any Double DIN radio with camera input should work. Wiring will always be a chore unless replaced with the same brand/model.
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad
2020 Chevy Colorado Z71 Trail Runner Alternate Toad
16ACE27 is offline   Reply With Quote
Reply

Tags
axerra, radio

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 11:14 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2023, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2