Ours was hard to open and close from purchase. Didn't catch it on our PDI. The latch broke on our 10th or so camping trip. Lucky that it happen as I was locking after putting back in storage. Replaced the latch under warranty, Thor also payed for Mobil service to come open the door and replace. The second latch was also hard to open and close. The alignment had to be adjusted with a file. Still firm, but better. I also push in alittle when locking and unlocking so that there is no pressure on the latch.
2015 Challenger KT : 2015 Jeep Patroit toad
2018 (40), 2017 (46), 2016 (46), 2015 (42), 2014 (36), 2013 (63), 2012 (57), 2011 (53)