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Old 12-15-2019, 07:23 PM   #1
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Brand: Thor Motor Coach
State: Louisiana
Posts: 9
THOR #16916
Drain under sink not connected

I turned on water in kitchen in brand new motorhome and water leaked on floor, when I looked under sink the pipe isn't even connected. It looks like the slip nut may have a broken section. Any ideas what would cause that? It is annoying to have a problem before I can even go camping in it.

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Old 12-15-2019, 07:32 PM   #2
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Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 613
THOR #12751
Unfortunately.... this kind of stuff happens.... and more often than not. I've learned to expect it, deal with it and then put it behind me.

I just purchased my second new MH a couple months ago. I found the kitchen sink leaking during the PDI. Dealer said they fixed it before I left but their repair actually made it happen again. When I found it leaking at home I fixed it and have had no issues with it since.

Fix what you can and then start keeping a Warranty Punch List of items that you can't fix or will cost money to fix.

I have found Thor Customer Service to be excellent. They have sent me new parts under warranty to fix items myself and even have reimbursed me for warranty repairs.
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Old 12-15-2019, 07:54 PM   #3
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
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THOR #8860
Time to see how your dealer's Service Department can handle a simple warranty claim...
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Old 12-15-2019, 08:07 PM   #4
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 3,840
THOR #7035
Quote:
Originally Posted by Sunny T View Post
I turned on water in kitchen in brand new motorhome and water leaked on floor, when I looked under sink the pipe isn't even connected. It looks like the slip nut may have a broken section. Any ideas what would cause that? It is annoying to have a problem before I can even go camping in it.

Poor assembly and quality control practices. Industry wide problem.
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Old 12-15-2019, 10:32 PM   #5
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Model: Four Winds 26B
State: Indiana
Posts: 319
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Both my kitchen and bathroom drains fell apart when I bought mine. Also found a couple of the water feed lines were loose and leaking. And my fresh water tank had several holes in and didn't hold water above half full.
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