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02-09-2022, 04:46 PM
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#21
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Senior Member
Brand: Thor Motor Coach
Model: Omni XG32 GONE for good
State: Alabama
Posts: 1,750
THOR #22586
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Quote:
Originally Posted by Ottosails
Food for thought - Our 2021 Mag SV34 came with a transferrable 5 year 60,000 miles warranty from Cornerstone. The original owner paid $5,700 for it and we transferred it to us for $50. So far we have used it twice - Once for $1,700 for a slide repair and recently $750 for a leveling system repair. I wouldn't have paid for it myself but sure am enjoying the benefits. The mobile repair tech/owner that did the last repair handled of all the warranty phone calls and paperwork as well, that was awesome. Mobile tech/owner (used to work for Renegade) said he recommends anyone buying a new RV get a good extended warranty. I've been way more impressed with this extended warranty than I ever though I would be but then again I didn't pay for it...
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Looks like you will win the ESP lottery by having constant repairs for things that should have been done correctly at the factory but obviously weren't.
__________________
2022 Renegade Valencia 35MB
2021 Jeep Gladiator
2019 Harley Davidson FLHTC
2012 PT Crusader 355BHQ
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02-09-2022, 05:20 PM
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#22
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Senior Member
Brand: Thor Motor Coach
Model: SV34
State: Arizona
Posts: 284
THOR #24580
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Quote:
Originally Posted by chunker21
Looks like you will win the ESP lottery by having constant repairs for things that should have been done correctly at the factory but obviously weren't.
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Thanks Chunker - Just happy the ESP is covering some costs as we get this thing dialed in. I know you were really, really unhappy with your XG32, we're still enjoying our Magnitude even with the few issues we've had.
__________________
RV: 2021 Class C Magnitude SV34
Toad: 2023 JLU Jeep Wrangler
Motorcycles: BMW K 1600 B, Harley Davidson Heritage Softail (EVO)
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02-09-2022, 06:30 PM
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#23
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,395
THOR #7035
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Quote:
Originally Posted by Ottosails
Food for thought - Our 2021 Mag SV34 came with a transferrable 5 year 60,000 miles warranty from Cornerstone. The original owner paid $5,700 for it and we transferred it to us for $50. So far we have used it twice - Once for $1,700 for a slide repair and recently $750 for a leveling system repair. I wouldn't have paid for it myself but sure am enjoying the benefits. The mobile repair tech/owner that did the last repair handled of all the warranty phone calls and paperwork as well, that was awesome. Mobile tech/owner (used to work for Renegade) said he recommends anyone buying a new RV get a good extended warranty. I've been way more impressed with this extended warranty than I ever though I would be but then again I didn't pay for it...
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Of course he does. Easy money in his pocket for covered repairs.
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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02-09-2022, 06:47 PM
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#24
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Senior Member
Brand: Thor Motor Coach
Model: Forest River Forester 235
State: Indiana
Posts: 4,884
THOR #6826
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Also know that plans offered by dealers are HIGHLY negotiable. In my experience you should be able to get them down by 40-50%. Furthermore, they are easily canceled for refund. If you don’t mind the morality issue you sometimes can negotiate a lower price on the coach if you agree to the ESP. Then you can cancel it for a full refund.
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02-09-2022, 07:05 PM
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#25
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Senior Member
Brand: Redwood
Model: 36FB
State: Arizona
Posts: 1,766
THOR #3610
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If you feel you absolutely need an ESP DO NOT buy from the dealer at the time of purchase!!! Shop around & compare prices/coverages! I think you could easily find a better price with better coverage without the dealer getting a big 'ole chunk of your money.
__________________
Fulltimed 10+ years
Sold '13 Thor Redwood 36 FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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02-09-2022, 07:21 PM
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#26
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Senior Member
Brand: Thor Motor Coach
Model: Omni XG32 GONE for good
State: Alabama
Posts: 1,750
THOR #22586
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Quote:
Originally Posted by Ottosails
Thanks Chunker - Just happy the ESP is covering some costs as we get this thing dialed in. I know you were really, really unhappy with your XG32, we're still enjoying our Magnitude even with the few issues we've had.
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Yep my experience was bad but I wonder if or when you will become disillusioned at the poor quality and failures. You have a 21 and apparently bought it used so I'm guessing you have had it less than 6 months. In that time you have had 2 significant high dollar failures and since I'm sure you have followed this forum you know the front cap failures judge, kwplot, and others have had, pierced propane lines, and innumerable other design and construction failures. Is there a dollar point when you will consider that your magnitude is going to eat your lunch? For me I looked at the crystal ball and what I foresaw wasn't pretty and my times too short to waste on problems that are inevitable. I do wish you well and hope these 2 major repairs are all you have and at the end you can say the ESP company won the lottery.
__________________
2022 Renegade Valencia 35MB
2021 Jeep Gladiator
2019 Harley Davidson FLHTC
2012 PT Crusader 355BHQ
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02-09-2022, 07:27 PM
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#27
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Senior Member
Brand: Thor Motor Coach
Model: Omni XG32 GONE for good
State: Alabama
Posts: 1,750
THOR #22586
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Quote:
Originally Posted by Pete'sMH
Also know that plans offered by dealers are HIGHLY negotiable. In my experience you should be able to get them down by 40-50%. Furthermore, they are easily canceled for refund. If you don’t mind the morality issue you sometimes can negotiate a lower price on the coach if you agree to the ESP. Then you can cancel it for a full refund.
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Not really a morality issue unless you promised to keep it full term. The dealer likely thinking you will have a significant malfunction and be scared to cancel the policy. People all the time will finance with a dealer that gets additional rebate off the selling price. Then pay it off quickly. Dealers of cars, boats and RV have all said to just make a few payments before paying off. With Ford there wasn't any minimum payment required or requested.
__________________
2022 Renegade Valencia 35MB
2021 Jeep Gladiator
2019 Harley Davidson FLHTC
2012 PT Crusader 355BHQ
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02-09-2022, 09:51 PM
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#28
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Senior Member
Brand: Thor Motor Coach
Model: SV34
State: Arizona
Posts: 284
THOR #24580
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Quote:
Originally Posted by chunker21
Yep my experience was bad but I wonder if or when you will become disillusioned at the poor quality and failures. You have a 21 and apparently bought it used so I'm guessing you have had it less than 6 months. In that time you have had 2 significant high dollar failures and since I'm sure you have followed this forum you know the front cap failures judge, kwplot, and others have had, pierced propane lines, and innumerable other design and construction failures. Is there a dollar point when you will consider that your magnitude is going to eat your lunch? For me I looked at the crystal ball and what I foresaw wasn't pretty and my times too short to waste on problems that are inevitable. I do wish you well and hope these 2 major repairs are all you have and at the end you can say the ESP company won the lottery.
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I hear you Chunker, some are happy with what they have and others are not. The Mag SV34 fit my budget for a diesel puller, I just didn't have an extra $50k to $100k to throw down for a Renegade or other International/Freightliner chassis (maybe when I retire). The coach you traded up to sure is sweet, it's just not in my budget. - Best -
__________________
RV: 2021 Class C Magnitude SV34
Toad: 2023 JLU Jeep Wrangler
Motorcycles: BMW K 1600 B, Harley Davidson Heritage Softail (EVO)
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02-13-2022, 03:45 PM
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#29
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Member
Brand: Thor Motor Coach
Model: ACE 27.2
State: Texas
Posts: 81
THOR #12722
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We bought one because it was the first RV we have owned. So far after all 4 slide out motors have been replaced at 4 different times at no out of pocket cost. So far I have no regrets with buying one.
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01-18-2024, 09:18 PM
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#30
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Junior Member
Brand: Thor Motor Coach
Model: Palazzo 37.4
State: Ohio
Posts: 3
THOR #28942
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Quote:
Originally Posted by chunker21
Excellent advice and understand that what the dealer is "offering" is highly inflated with huge profit margin for the seller. HUGE. The dealer can mark it down a lot and still make a profit. But that means sitting in the finance office a while longer and typically they are very pushy. Other FG, finance guy, offerings are paint sealants, interior treatment, tire "magic thingys", and other high profit items them can think of. More waste of money for the buyer.
EDIT adding; almost forgot, don't forget the "free stays" at some time share RV resorts.
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Yes, buyer beware . General RV soaked us $9800 for a Cornerstone ext warranty on a 2021 Palazzo 34.7 . Cornerstone approved a double (2) slideout repair , but have refused extra 2 hours labor to finish the reinstall and now General requires me the owner to cover the $700 difference. General stated 2 additional hours were needed because they ran into trouble removing factory installed hardware that failed. Cornerstone like automotive shop has book values for R&R labor hours. NICE
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01-18-2024, 09:41 PM
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#31
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Senior Member
Brand: Thor Motor Coach
Model: Hurricane 35m
State: North Carolina
Posts: 946
THOR #13505
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Quote:
Originally Posted by Catroach
I’m purchasing a 2022 Chateau 28z and the Dealer was offering an extended warranty for 5 years for $8700. Is this a good deal and needed for this vehicle? What is your opinion or experience with Dealer extended warranties.
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I paid 2800 for 7 year warranty, saved me easily 10 grand in repairs!
And I have no deductible!
__________________
Retired Squid who has a Retired Squid that drives him around in a RV!
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01-19-2024, 02:06 PM
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#32
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Junior Member
Brand: Thor Motor Coach
Model: Palazzo 37.4
State: Ohio
Posts: 3
THOR #28942
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Not a nightmare until you are stranded somewhere with slides stuck open. We spent 2 days in a Walmart parking lot. After I called Thor and told them I had already put Slide Module in override, was told to call mobile tech. Could find zero mobile techs in Grand Junction Co. I figured out how to retract these junk mechanisms on my own by fabricating a “puller” and have since used twice again. I carry spare motors, cables etc. Oh by the way, mine is a 2021 Palazzo.
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Pooba
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01-19-2024, 02:25 PM
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#33
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,781
THOR #1469
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Quote:
Originally Posted by pmurray1@neo.rr.com
Yes, buyer beware . General RV soaked us $9800 for a Cornerstone ext warranty on a 2021 Palazzo 34.7 . Cornerstone approved a double (2) slideout repair , but have refused extra 2 hours labor to finish the reinstall and now General requires me the owner to cover the $700 difference. General stated 2 additional hours were needed because they ran into trouble removing factory installed hardware that failed. Cornerstone like automotive shop has book values for R&R labor hours. NICE
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Sounds like your problem isn’t with the ext warranty but rather with the incompetence of the service department that can’t repair something in the time allotted by the warranty they sell.
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01-19-2024, 02:45 PM
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#34
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Senior Member
Brand: Thor Motor Coach
Model: 2022 Tellaro 20L
State: Vermont
Posts: 526
THOR #30506
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Quote:
Originally Posted by Catroach
I’m purchasing a 2022 Chateau 28z and the Dealer was offering an extended warranty for 5 years for $8700. Is this a good deal and needed for this vehicle? What is your opinion or experience with Dealer extended warranties.
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$8700? My dealer's was $10,000. What a deal. NOT. Total ripoff, and don't expect them to honor it-you'll get the ultimate run-around. That was for a Class B van w/o slides. Even with slides I wouldn't do it. That's an admission that their assemblies are sub-par... you have 2 yrs to fix the stupid mistakes, so better make sure.
My dealer said my repairs wouldn't be as good. Right he was- they'd be better! My wife almost fell out of her chair.
I did this once with a Ford Ranger and holy crap did I ever get fooled.
This is how dealers make any money off the sale.
Not "just NO", but....
__________________
Mark & Cyndy
2022 Thor Tellaro 20L, 600Ah LFP/ Balmar UHG, 380W solar.
Former: 2001 Rialta QD, (full refit), 2021 Tellaro 20AT ( 3mos)
Daily driver: 2021 VW ID4
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01-19-2024, 03:33 PM
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#35
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Junior Member
Brand: Thor Motor Coach
Model: Palazzo 37.4
State: Ohio
Posts: 3
THOR #28942
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Quote:
Originally Posted by EA37TS
Sounds like your problem isn’t with the ext warranty but rather with the incompetence of the service department that can’t repair something in the time allotted by the warranty they sell.
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Most definitely. Instead of $150 deductible, shipping costs and don’t forget $&&@&& shop supplies, another 2 hours of labor. Shop supplies is a good one to soak customer on! They also charged an hour labor just to diagnose the problem! If I had a do-over, would’ve looked to pre-owned from private owner.
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01-19-2024, 04:09 PM
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#36
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 18
THOR #31421
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I paid $2800 for my Cornerstone extended warranty. First hiccup was the generator and it ended up being the carburetor and sure as sh$t both the Cummins and extended warranty didn't cover i. Cummins doesn't consider it a major component (I'd say $1200 is pretty major) so I'd say that so far I'm not a fan.
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01-20-2024, 02:55 AM
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#37
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Member
Brand: Thor Motor Coach
Model: Vegas 24.3
State: Alabama
Posts: 53
THOR #25790
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Quote:
Originally Posted by 16ACE27
Same as the last thread on this topic:
$8700 is NOT a good deal!
Just say NO to ESPs (Extended Service Plans AKA Extended Warranty Plans).
Take any money you would have used to buy that ESP and put it in an investment account. Pull from it when you think you have a covered repair. At the end of the covered term you will be way ahead.
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Excellent advice! $8700, is grand larceny!
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