No paint codes from factory
I was just informed from Dutchmen at 5:00PM that there are no paint codes listed for my 2012 coach.
What's up with that?
Dan Delong from Dutchmen said that I have to go to a paint and body shop and match paint chips. WOW! It's like I have a 1950's pick up that I'm trying to match paint.
This is unacceptable. There are 4 different paint schemes. Dutchmen wasn't bright enough to hang on to the paint numbers. Actually, I should be able to order things just from my VIN number.
A couple months ago I wanted to know what my kitchen counter was made of. Dutchmen didn't know what was installed, Duh?
I had a 2005 K-Z 5er before this one and ordered stuff right from my VIN number. They knew what color my cabinets, decals, and hardware, were.
I've got to thrash THOR for not paying attention to the companies they own. They have quality control issues, also.
I know that Redwood (another THOR company) keeps their paint code numbers.
Thor, you need to watch your kids (companies).
Please fire the idiot CEO at Dutchmen that's not "minding the store" or factory in this case.
Dave & Patty
2012 Infinity 3850RL
2011 Ford F-350 FX4 6.7 Diesel