Rize Generator Placement - recall?

[mzEllie]

I just purchased a 2023 Rize 18A on a 2021 Ram chassis.
The generator sits 6 inches from level ground and below the rear axle.

I found that there was a Thor Technical Service Bulletin TSB 21-06 with instructions to use a Parts kit "TSB 21-06 Part Kit #0503506" containing rear axle shims and larger bump stops in order to raise the van up a little.

In looking at my van, the placement and the bump stops, this "recall" was not performed on my van prior to purchase.

Does anyone know if I can get it done after purchase?

[simidrm]

I would think you could take it to any Thor authorized center as a recall would remain open until completed regardless of ownership

[grizzlyclaus]

A “TSB” is not a “Recall”.

[RizeMaster]

Originally Posted by mzEllie

I just purchased a 2023 Rize 18A on a 2021 Ram chassis.
The generator sits 6 inches from level ground and below the rear axle.

I found that there was a Thor Technical Service Bulletin TSB 21-06 with instructions to use a Parts kit "TSB 21-06 Part Kit #0503506" containing rear axle shims and larger bump stops in order to raise the van up a little.

In looking at my van, the placement and the bump stops, this "recall" was not performed on my van prior to purchase.

Does anyone know if I can get it done after purchase?

Yes, I had that done after buying a gently used 22 Rize 18M. I was hoping they would reposition the generator, but they just lifted up the back with some Sumo springs.


Just make an appt with your dealer/repair center and make sure they have the kit before you show up.

[Slick Willy]

Does anyone know if the factory has changed this or do we still have to make this modification on all 2023 models that are at dealer lots? I looked at one today it seemed pretty low maybe 6 inches to the ground

[RizeMaster]

6in is pretty good. Mine was originally 3.5in above the ground. Sounds like they fixed it.
For better ground clearance, check out the Revel.

[taylorbob1]

I was driving down freeway today and spotted a Rize.
First thing I noticed was a green Onan under the center line behind rear axel.
Nifty set-up!
First thing that crossed my mind…”is there enough clearance?”

[Mr.Wiggles]

I just questioned Thor customer service about the reason the TSB was so limited. They told me the 2023 models use a lift kit on the generator. Mine is about 6" from road surface.

[Mark54]

Originally Posted by mzEllie

I just purchased a 2023 Rize 18A on a 2021 Ram chassis.
The generator sits 6 inches from level ground and below the rear axle.

I found that there was a Thor Technical Service Bulletin TSB 21-06 with instructions to use a Parts kit "TSB 21-06 Part Kit #0503506" containing rear axle shims and larger bump stops in order to raise the van up a little.

In looking at my van, the placement and the bump stops, this "recall" was not performed on my van prior to purchase.

Does anyone know if I can get it done after purchase?

I bought a used 20AT Tellaro, and prev. owner had run over something that ripped out all the wires for the generator- so whatever you do, make sure the wire harness is dressed up and out of harm's way. While you;re at it- check ALL the wires underneath... Mine were all over the place, just waiting for that next tire shard or deer to remove them... Good luck!