I contacted Thor (back then) and they told me there was nothing wrong, and it was the owners responsibility to be up on the roof frequently and check for cracks in the putty.
After some back and forth I decided to take it upon myself to clean off whatever tar they had slapped on the roof connectors, and used Silicone to glue it all together and reduce the shake. Most of the screws were already loose.
Interesting to get a recall that is finally supposed to that. The brackets are too flimsy, and the constant vibration will not only loosen the screws, but also weaken the alu angles with predictable results.
My dealershit is 250 miles away, so that's always painful, especially since they never commit to getting it done. "Bring it by and we'll have a look".