Quote:
Originally Posted by Mo_Mike
Congratulations, I so far have had no issues with THOR and their customer service (knock on wood, fiberglass, and whatever else is available)
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Same here regarding Thor Customer Service. I had a water heater circuit board go bad - called Customer Service and received a new one 2 days later. Yesterday, the motor on my entry steps went bad. Once again, call Customer Service and received a new one today (i.e., one day later). In both instances, I did the install myself and sent the defective parts back with Thor's prepaid return label. Every single issue so far has been handled promptly. Can't say enough good things about Thor Customer Service.
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