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Thread: Angry at THOR
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Old 05-22-2018, 05:27 PM   #13
OKnative
Member
 
Brand: Still Looking
State: Alabama
Posts: 67
THOR #3772
Quote:
Originally Posted by JKConey View Post
I have this issue. Under the back decal is a dark discoloration that looks like mold, rust, or a bleeding of the color. It's only on the edges of the back decals. My rig is just over 1 year, so I don't know of it's covered under warranty, or is repairable at all?
Here's the rant. I live in Nevada but happened to be 2000 miles away from home, and close to the Thor factory. I called them up and was told that they are 3 months behind in repair appointments. I said I only wanted to stop by and have someone look at it to tell me what it was. They 3rd person I spoke to said they couldn't reach the service dept to ask, but without an appt they couldn't guarantee it would be looked at. It was late, and we had to be on our way to get home. What kind of support is that?
I have the same issue but on the decals on my entry door so everyone who comes to my door sees the discoloration that looks like rust. It is getting worse. I was wondering about sending a photo of it to Thor. Did you ever get any information about whether it is something that can be fixed?
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