Thor Forums

[TurnerFam]

after seeing your photos:

-the first is not your inverter, but a dual-inverter connection, which is not used on your coach, but probably installed since other longer coaches with 2 inverters may.
Above that photo is your FUSE for your Inverter - make sure it is pressed fully IN.

-the second photo is the back/end of the Inverter. The green light should be blinking slowly if the Inverter is ON. Pass thru of 120v shore power should happen regardless, UNLESS the fuse has popped.

-the third photo is your RV Main 120v Breaker Panel - the far RIGHT 30amp breaker should really be labeled 'INVERTER Sub-Panel', as it is the output of the Inverter to those 4 tandem breakers next to it - essentially ALL of your coach's outlets, including the fridge and the microwave. Like my Palazzo, the exact same design, this 'sub-panel' is really a separate Third POWER BUSS from the Inverter's output, even though it is housed within this same Main Panel with your other breakers.
You have a 'TV recepts' breaker, which is mainly your 'front end of the coach' outlets, a 'general recepts' breaker, which is probably most of those in the middle/rear of the coach, and your 'GFCI recepts', which are those that are wired via the bathroom's GFCI main outlet, running to/thru the kitchen, and even an outside/storage outlet. The microwave is on it's own circuit.

I don't like that THOR labels the two 30amp 'INVERTER/Charger' the same. It is confusing. The LEFT 30amp Inverter/Charger circuit is actually the SHORE POWER to the Inverter and Battery Charger, and the PASS THRU of 120v power to your sub-panel circuits(via it's 30amp breaker).
This should be labeled differently, such as 'to Inverter/Charger', and the far RIGHT labeled as 'Inverter output'...to differentiate what each is for. Oh well.

If you don't have power to ANYTHING in your Main Panel, yet you are plugging into shore power and you KNOW that you have 120v power on each of the 50amp legs(sides), then you probably have lost the power at the ATS(automatic transfer switch), which is a box located somewhere nearby the Main Panel. Mine is right behind it within the bed frame, after removing a false panel. Your layout will possibly create a different place, sometimes even outside near the incoming Shore Cord.
The ATS can have a loose connection, on either of the hot legs, or even the NEUTRAL wire, which actually happens quite often for new owners, since the tightness from the factory is not always a permanent tightness after the coach has been used for some time. A wire can become 'loose', even if it still looks like it's connected. Tighten up ALL the incoming and outgoing wires in the ATS box(without shore power or generator, of course!).

After seeing your original smart panel readout showing 120v on both legs, I'm not sure 'where' it's reading that voltage from. You can certainly also get out your voltmeter and measure the connections within your ATS, but also the outputs from your 50amp Main Breaker in your breaker panel. Those can be loose as well. Check the NEUTRAL connection in your Main panel, too.