I came into this forum from another manufacturer that I had a terrible time with the first 18 months and that included the dealership. That other manufacturer is well known and been in the industry over 80 years. I traded it in (after fixing everything twice) for a Thor and have never looked back. Yes I have a different attitude after what I went through the first time around. I found that getting the right dealership made a huge difference. Thor has been great when ever I had a need to call them. I am very happy with my Thor motor home.
Paul
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