Quote:
Originally Posted by gbrown
Thor will tell you to have it covered under warranty from the purchasing dealer. You can call Thor for the part number. Then call the dealer and find out who there deals with warranty issues. You will need your VIN. The dealer should order it and have it drop shipped to your location.
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My experience with Thor is that for certain items there is no need to go through the dealer. Thor will ship directly to your house. The do however ask that the old part be returned and they provide the pre paid shipping label for the return shipment. I have done this twice with Thor. One time since I was requesting an item that had never been installed (missing bulb seal) they did not request return of a defective item.
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