You're likely being taken advantage of.
Have them put your dash back together, pay them only their base diagnostic fee,
Get..out..of..there.
Almost anyone experienced would have the experience to recognize the problem by sound or action and have the ability to find a plug on the end of a pigtail.
Experience means diagnosing the probable(not necessarily the specific) without needing a computer to tell you.
Post your EXACT symptoms here.
Watch us
Non professionals
Diagnosis it semi-correctly in mere minutes.
I doubt any of us here have ever read or heard if a mechanic so lame they can't find the obd.
A housespouse, a surgeon, a cpa...yeh, we might not find it.
A kid at a truck shop on his third day of work? He'd find it.
Or
They'll find the stub....
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