First the simple things. Make sure the parking brake is set and the ignition is off. This can often be a newbie mistake. Also, have you verified a slide lock was not positioned for transport and then not removed?
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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