Quote:
Originally Posted by brucev
Interesting that he sees long terms customers as a key to the future, yet quality or customer service doesn't seem to be something they strive for. I have a 2015 Hurricane and if I am fortunate enough to buy another coach one day, it won't be a Thor brand. I've had ours for over a year now and still dealing with issues that should have been taken care of at the factory and in most cases they are problems everybody else is having.
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ha..... I'm thinking long term to them means people that want to participate in RVing.
Folks like us.
and if they keep buying up all the brands.....
.... then if WE want to buy another RV to replace our aging ones, we have little choice but to buy a Thor!
instant locked in long term repeat customers
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