Bob -- the HighPointe Customer Service number I have is 574-848-1118. Since the microwave was still under warranty, they told me to have my dealer verify the problem and they would send a new microwave to my dealer. That is what I did. It took about 6 days for them to send a new microwave to my dealer.
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Ed & Bev Felker
Retired USAF Col and retired Nurse
Traveling with Lily & Bella ('Teddy Bear' breed)
2015 Vegas 24.1 (E-350)
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