Quote:
Originally Posted by rlcpe
We're on the second short trip with our new Quantum WS31. We have many of the same type issues. Unfortunately, many are what was reported to have been fixed.
Awning worked on 3 times. Won't retract under power.
Levels Jacks lift MH off the ground on auto level.
Toilet not property fastened to floor. Wobbles greately...and we're not that big.
Cable connection won't work.
Etc, etc, etc.
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Listen..... The RV industry has shown great profit over the last couple of years. Stockholders are not interested in our satisfaction. Build em' and push em' out the door for profit. They are interseted in sales - not QC. Problems are left to the dealer - and if that fails, then Thor customer service plays interference after the fact.
Took me a little while to understand this. I was intially a Winnebego owner...... Now I'm a Thor owner who now has "revoked acceptance" and caught up in litigation thanks to poor QC and a customer service disconnect.
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