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Today I spoke with Thor Customer Care. Nice guy there pulled up the warranty authorizations from my dealership on my Axis. Turns out he had all the authorization request EXCEPT for the inverter/charger, that was severely over charging my coach batteries. He told me he'd contact the dealership's service dept. to see why they hadn't sent that request. Appears at this point that at least Thor is trying to get this resolved. And, also appears dealership's service dept. has been stringing me along (lying), saying they couldn't get replacement and repair authorization. Well, you can't get it if you don't ask for it in the first place.
I sent an email about this screw up to America Choice RV's corp. office. Just got a call from their general mgr, who wanted to know what was going on. I told him and he assured me he'd look in to it and get it straightened out. Hope so. We'll see.
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