Originally Posted by tnrambler
My 2016 ACE 30.2 had a ladder and brackets. Curious about the inconsistency...
My bet would be on one of two things. First 2015 vs 2016. Thor may have added the ladder for the 2016 model year.
Otherwise, it may have to do with the floor plan within the model 27 vs 30 foot models. There may be some "perceived" limitation within the 27 foot floor plan that results in the lack of a ladder.
Unfortunately Thor's manual and warranty state that an upgrade to future production runs doesn't entitle a current owner to the same upgrade.