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Old 06-25-2017, 03:59 PM   #21
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Brand: Thor Motor Coach
Model: ACE 29.2
State: Delaware
Posts: 39
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SuperD, his name is Donnie O'Bannon and I did email him and others and received no replies from anyone there. I was and am, truly surprised because they treat you so well prior to sale. I'm not saying I wouldn't buy from there again, but I sure would be much MUCH more cautious.
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Old 06-25-2017, 04:04 PM   #22
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Brand: Thor Motor Coach
Model: ACE 29.2
State: Delaware
Posts: 39
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Originally Posted by SuperD View Post
Shifty, I'm sorry you've had such a bad experience. I've heard the owner is a very nice guy, believe his name is O'Bannon or something similar, try and either call or email him. As the owner I doubt O'Bannon would be very happy to have his customers ignored!!!
SuperD, his name is Donnie O'Bannon and I did email him and others in the office and received no reply from any of them. I was truly surprised because we were treated so wonderfully prior to the sale.
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Old 06-25-2017, 04:08 PM   #23
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Model: ACE 29.2
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You are right to consider repair work after the sale. Local dealers will do warranty work if you did not buy from them, but very difficult to get any other work done. I speak from experience. They must really get over on the manufacturer for warranty work.
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Old 06-25-2017, 05:57 PM   #24
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Brand: Thor Motor Coach
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SuperDd, his name is Donnie O'Bannion and I did email him and others in the office and received no response from any of them. I was surprised because we were treated so well prior to the sale. I still don't understand why, but they seem to treat locals better than out of staters, this according to other reviews I have read.
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Old 06-25-2017, 05:59 PM   #25
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Brand: Thor Motor Coach
Model: ACE 29.2
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Posts: 39
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SuperD, sorry for the repeated posts. I didn't think they were posting. Maybe I need another cup of coffee. At any rate....happy motoring!
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Old 06-25-2017, 06:14 PM   #26
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Model: 2017 Windsport 29M
State: Indiana
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Originally Posted by Shifty103 View Post
SuperDd, his name is Donnie O'Bannion and I did email him and others in the office and received no response from any of them. I was surprised because we were treated so well prior to the sale. I still don't understand why, but they seem to treat locals better than out of staters, this according to other reviews I have read.
Wow, a I'm really surprised at his lack of a response. I will certainly be more cautious with them in the future. Thanks!
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