Originally Posted by naturescott49
Welcome to the Thor forum from fellow Mariettans (Although we spend seven months of the year in Alaska where I am now). We have a 2017 Thor ACE 29.3 that we use extensively during the winter which is substantially similar to your. We had a few warranty issues, mostly silly that really should have been caught by cursory quality control at the factory and a quick look-through from Camping World. I'd buy another one though!! Once out of warranty, find a good independent RV service place to deal with. CW is just too busy with only three work bays at the Woodstock location. Learn to fix things yourself as well, many times by far the easiest. It shouldn't be that way, but it is.
Thanks for the info. We got our rig from the CW in Oakwood (near Gainsville). We have a cabin north of Clarkesville so it's on the way and where we keep it parked.
Doubt that CW is any better though.
I'm calling them next week. Hoping to get a same day appointment to have then go over what is needed (parts, etc) and then I'll go back when the parts come in. I want to have the rig while we wait for approval and parts.