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12-02-2018, 06:57 PM
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#1
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Going back to the factory for repairs
Well our date has finally come to take our Outlaw 29H in for warranty repairs. We are taking the Prius with us on a uhaul tow dolly. Super windy today on the turnpike. We are happy Thor reaches out to us and approved their facility to make the repairs. We are staying there tonight in their lot so that should be cool.
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12-02-2018, 08:20 PM
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#2
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Axis/Vegas Enthusiast
Brand: Thor Motor Coach
Model: Axis 24.4
State: Michigan
Posts: 9,837
THOR #1150
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Quote:
Originally Posted by daver35
Well our date has finally come to take our Outlaw 29H in for warranty repairs. We are taking the Prius with us on a uhaul tow dolly. Super windy today on the turnpike. We are happy Thor reaches out to us and approved their facility to make the repairs. We are staying there tonight in their lot so that should be cool.
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Its cool in as much as a big parking lot with an electrical hook up can be LOL (ok yeah its cool that Thor provides that for people using factory service).
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12-02-2018, 10:52 PM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: Thor Axis
State: Mississippi
Posts: 404
THOR #6203
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I took my Axis to the factory last year for repairs. I could not be happier with the work they did and how accommodating they were. It’s unfortunate they don’t put that same attention to detail when they build their units the first time!
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12-02-2018, 10:59 PM
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#4
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Good luck with getting everything taken care of!
Please let us know how it all works out.
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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12-02-2018, 11:51 PM
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#5
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Senior Member
Brand: Thor Motor Coach
Model: Quantum RS26
State: Indiana
Posts: 288
THOR #10823
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I'll be arriving at Walkarusa shortly before 7:00 Monday morning with our Quantum!
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12-03-2018, 01:16 AM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: THOR Chateua 35SF
State: Florida
Posts: 5,850
THOR #11130
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Leave your "camp spot" clean as I will he there on the 10th. Looking forward to it and doing factory tours. Let us know how it goes.
__________________
Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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12-03-2018, 11:39 AM
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#7
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Exactly.
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12-03-2018, 11:43 AM
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#8
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Good to hear. Yes this whole deal started with Thor reaching out to me from a comment I made about our rv so I’m hoping this positive continues through this visit.
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12-03-2018, 11:44 AM
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#9
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Thanks! Will do.
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12-03-2018, 11:45 AM
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#10
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Of course. Good luck!
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12-03-2018, 11:45 AM
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#11
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Ok will be looking
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12-03-2018, 12:16 PM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: THOR Chateua 35SF
State: Florida
Posts: 5,850
THOR #11130
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I've had a number of people ask why I don't go to a dealer for the repairs. My issues are not that big of a deal but, if anyone reads the thousands of posts about how sorry the service generally is throughout the dealer network and how you have to leave your coach for weeks as it sits in such an ignored state...Welcome To Wakarusa! Plus, I'm excited about the tours and learning where everything is "behind the walls". Never turn down the opportunity for a Road Trip!!
__________________
Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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12-03-2018, 12:53 PM
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#13
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Will you be able to take any pictures of the production facilities for us?
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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12-03-2018, 03:52 PM
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#14
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Senior Member
Brand: Thor Motor Coach
Model: THOR Chateua 35SF
State: Florida
Posts: 5,850
THOR #11130
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I will try to sneak a few in with a small body cam I can wear. The factory has a strict policy of no photography in the production buildings.
__________________
Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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12-03-2018, 04:05 PM
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#15
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Member
Brand: Thor Motor Coach
Model: Miramar 35.2
State: Illinois
Posts: 66
THOR #7085
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Maybe I'll get to physically meet a couple of you in the waiting room...I "hope" to be picking up our '18 Miramar 35.2 that day. Just waiting to hear back from them as I left the coach on 11/26.
Michael
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12-03-2018, 04:47 PM
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#16
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Axis/Vegas Enthusiast
Brand: Thor Motor Coach
Model: Axis 24.4
State: Michigan
Posts: 9,837
THOR #1150
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Quote:
Originally Posted by The Gritz Carlton
I will try to sneak a few in with a small body cam I can wear. The factory has a strict policy of no photography in the production buildings.
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You didn't pick up the, as seen on TV, "cop cam" did you?? LOL!
https://www.buycopcam.com/
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12-03-2018, 04:56 PM
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#17
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Quote:
Originally Posted by JamieGeek
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That would work nicely...
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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12-03-2018, 05:29 PM
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#18
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Member
Brand: Thor Motor Coach
Model: Outlaw 29H
State: Ohio
Posts: 45
THOR #10566
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Quote:
Originally Posted by Bob Denman
Will you be able to take any pictures of the production facilities for us?
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We just dropped it off today but had to come home. We plan on doing the tour when we return to pick it up.
If their policy allows it I will. From what I understand the tours are after production hours so we won’t see the most exciting stuff but still seeing in process stuff will be nice!
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12-03-2018, 07:18 PM
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#19
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Senior Member
Brand: Thor Motor Coach
Model: THOR Chateua 35SF
State: Florida
Posts: 5,850
THOR #11130
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My cameras are Cobras but those on TV will work fine for what they do.
Michael...they just postponed my repairs for a month...something about a Miramar 35.2 in the shop they were gonna have to order parts for from Bangladesh. Said they didn't expect to get it finished until some time in January. They said the owner was a jerk so they were gonna make him wait.
__________________
Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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12-03-2018, 07:24 PM
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#20
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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I sense that a food fight is imminent...
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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