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Old 07-19-2020, 04:01 PM   #1
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Brand: Thor Motor Coach
Model: Delano 24TT
State: Ohio
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Norcold Refrigerator

We bought a new Delano RV and have had many problems with it. It has been in and out of the service center for the last 4 months. Everytime we try to use it another issue flares up. Our most recent issue is with our refrigerator that has quit operating on many occasions whether on electric or on propane. The indicator light stays green as if it is working. Unfortunately, it has not stopped operating when it is at the service center. Anybody else have issues with their Norcold refrigerator / freezer?

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Old 07-19-2020, 04:19 PM   #2
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Are you level side to side front to rear.
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Old 07-19-2020, 04:30 PM   #3
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Norcold refrigerator

Yes, I have used the auto leveling system.
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Old 07-19-2020, 06:11 PM   #4
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Do you turn it off when you switch from propane to power? I know there may be an auto switch but sometimes on ours it doesn’t always work. No big deal I just turn it off and then back onto propane and power and it works just fine. I kind have gotten into the habit just like the air conditioning of turning it off before switching from generator to shore power.
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Old 07-19-2020, 09:05 PM   #5
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Thank you, nosticks and elite, for your input. We're thinking our issue is the RV has to be completely level, which is not easy to do...the auto feature doesn't always do it. You'd think the manual would specify this requirement, but somehow we're not surprised!
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Old 07-19-2020, 09:21 PM   #6
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Quote:
Originally Posted by Claude View Post
Thank you, nosticks and elite, for your input. We're thinking our issue is the RV has to be completely level, which is not easy to do...the auto feature doesn't always do it. You'd think the manual would specify this requirement, but somehow we're not surprised!
The manual does specify +- 3 degrees front to back (motorhome directions) and 6 degrees side to side. Most people give up up the "not so smart" auto leveling and just manual level for a better experience. Some (me included) even level their rig with a carpenter's level, then add reference levels to the dash and side wall by the driver to make manual leveling easier.

Hopefully that's your problem. The other thing is to make sure there's no obstruction to air flow from the lower vent, across the back of the fridge, to the roof vent. Some even add pancake fans back there to aid the ventilation.
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Old 07-20-2020, 12:04 PM   #7
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Thank you, 16Ace27! Great information!!
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