Outside TV volume control/remote not working

[ColumbusJay]

Hi all! New owner here. Looking for some help with my insignia TV outside of the coach. 2019 Aria 3901.
- I can turn on the TV manually and get sound and picture.
- Remote will not connect to TV to change volume or bring up menu. I've tried new batteries, new insignia remote and new universal remote. Still not working.
- The IR receiver that connects to the box in the coach lights up when I hit remote buttons but I'm not sure it is connected properly on the other end (inside the coach).
-I think it has something to do with the I/r receiver but I'm not sure how to test that.

Any ideas? Thanks!

[Bob Denman]

I can't help with this issue...
But welcome to the Forum anyway!