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Old 03-15-2019, 01:01 AM   #1
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Brand: Thor Motor Coach
Model: Outlaw38RB
State: Colorado
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THOR #14374
Induction cook top trouble

Hi all, we have a Highpoint induction cook top in our 2018 Outlaw 37RB. I heat up water every morning in a small pot for coffee. I turn it on, select "heat" and set it to 10. Tonight my wife has a slightly bigger pot and is trying to boil water for potato's. The cook top won't let her set the heat past 7 and it's randomly turning itself down to 5. I've tried unplugging the cook top to reset it and no change. Any idea's?
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Old 03-15-2019, 01:08 AM   #2
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THOR #1150
Have you ever used that pot on the burner before? Perhaps it isn't compatible?
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Old 03-15-2019, 03:04 AM   #3
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THOR #14374
It is definitely compatible. We bought the pot just a few weeks ago and it said it was induction cook top compatible. The rig ( and induction) cooking are new to us. Iíll have to try that pot again in the AM. Just wondering if anyone else has run into a situation where you canít turn up the heat past 7 and then it drops down to 5 by itself?
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Old 03-15-2019, 03:26 AM   #4
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THOR #6411
Supposed to work that way if both units are on at the same time. The unit senses the type of pot on top of the unit. Sounds like the unit doesn't like that particular pot.
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Old 03-15-2019, 12:45 PM   #5
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THOR #14374
@beau388 OK, so if I'm using both cook tops then I can't take either one of them to 10? We were trying to boil water with potato's on one burner (setting 10) while browning ground beef on the other (setting 4). We did get it done at setting 7 but seems odd. I read over the manual twice and saw no mention of this.
This is only the second time we've had this happen and now that you mention this it was the exact same situation!
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Old 03-15-2019, 01:06 PM   #6
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THOR #6903
You're limiting factor is current, 20 amps max for both combined
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Old 03-15-2019, 02:41 PM   #7
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THOR #6411
Quote:
Originally Posted by rcharrette View Post
@beau388 OK, so if I'm using both cook tops then I can't take either one of them to 10? We were trying to boil water with potato's on one burner (setting 10) while browning ground beef on the other (setting 4). We did get it done at setting 7 but seems odd. I read over the manual twice and saw no mention of this.
This is only the second time we've had this happen and now that you mention this it was the exact same situation!
The cook top circuit is 15 amps (1800 watts). Each of the units has the ability to draw 1500 watts separately. Each of the numbers equates to approximately 180 watts so number five would be 900 watts for each unit or 1800 watts total. The computer balances the power between the units so that you do not trip the power center circuit breaker. This should have been explained during your PDI and it is also explained in you cook top's cooking instructions. The Furron instructions are here <https://cdn.accentuate.io/1906109022297/5237057552473/IM-FIH2ZEA-BG.pdf>
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Old 03-15-2019, 03:14 PM   #8
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Brand: Thor Motor Coach
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THOR #14374
@beau388 , ok thank you for the explanation. That makes sense now as when my wife tried to up the heat on one burner she now mentioned the other would go down!. We have a Highpoint unit and as I said I went through the manual (just did again) and there is no mention of this. Also nothing mentioned in the walk through. No surprise there!!
Thanks again,
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