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Old 01-15-2022, 10:16 PM   #41
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Originally Posted by bobhhoy View Post
So sorry to hear about your accident. I have a stovetop like that too. Can you keep us posted (Thread: Almost seriously Injured!) as to what you learned from Thor? Perhaps after a number of heating a cooling cycles, the glass becomes brittle and prone to breakage. I'd like to know if and when I should replace my glass top. Thanks
You don't cook on the glass so there should be no thermal cycling.

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Old 01-16-2022, 01:40 AM   #42
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Thatís why I donít eat onions
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Old 01-16-2022, 01:55 AM   #43
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You don't cook on the glass so there should be no thermal cycling.
The pan he used looks fairly large in diameter in the pictures, which may have contributed to directing hot combustion gases towards and close to glass, particularly if pan was positioned fairly back. Itís hard to tell from those pictures, but I expect that under right conditions the glass top can get fairly hot. Having said that, I would not expect it to fail suddenly like that if manufactured properly.

Glad no one was injured.
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Old 01-16-2022, 02:00 AM   #44
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really, nice to see you weren't injured. It looks like your hinges were in the up position.
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Old 01-16-2022, 08:47 AM   #45
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I was going to ask the same thing!

Iím glad no one was hurt
Appreciate all scary. We have a cheap lowes plastic backslash and ZERO HEAT DAMAGE

Glass breaking unreal

LOUD SOUND LIKE GUN SHOT
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Old 01-16-2022, 08:48 AM   #46
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Thatís why I donít eat onions
Very funny
WE ALWAYS EAT ONIONS!
EVERY KIND
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Old 01-16-2022, 08:50 AM   #47
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Originally Posted by txc2936@yahoo.com View Post
really, nice to see you weren't injured. It looks like your hinges were in the up position.
Yes up position
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Old 01-16-2022, 09:36 AM   #48
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exploding cover.

Was the top up and away from the cooking utensil when preparing the onions. If the glass cover shattered and glass went in several directions, I can't understand why none went into the onions that were being cooked. At least the photo does not show any in the onions. Was the gas burner turned on before the top was opened? This is strange. Could the utensil that was being used to cook the onions designed for induction, gas, or electric burners and was touching the open glass top? Bang!!!!!
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Old 01-16-2022, 01:42 PM   #49
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Was the top up and away from the cooking utensil when preparing the onions. If the glass cover shattered and glass went in several directions, I can't understand why none went into the onions that were being cooked. At least the photo does not show any in the onions. Was the gas burner turned on before the top was opened? This is strange. Could the utensil that was being used to cook the onions designed for induction, gas, or electric burners and was touching the open glass top? Bang!!!!!
Hi I have cooked with these stoves for over 5 years.
I also cook 100% and have cooked with gas over 35 years. Top always up. Burner never on prior.
No utensil touching. Onions were cooking with 10" skillet and not touching anything. Same process for 5 years.
Glass is in onions. Onions sent to garbage.
See picture

Thanks
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Old 01-16-2022, 03:44 PM   #50
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yes, it looks like a stress or strain in the glass at the hinge must have shattered. I would think Dometic would have used a safety glass or shatter proof glass for this install. I would send this to the stove manufacturer. They will be really interested in testing the glass. I will check my attach screws and ensure no over torqueing of the fasteners.

I only cook Onions on the outside Blackstone grill, The Mrs cant take the onion smell and i cook the onions outdoors with bacon to drive other campers crazy with the great smell.
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Old 01-17-2022, 12:41 AM   #51
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Glad nobody got injured. Easy to see how it happened. Burner heat flowing out from under the skillet overheated the glass and boom! What a waste of a fine looking pan full of onions.

Be careful out there. Some of these RV's have teeth.
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Old 01-18-2022, 06:09 AM   #52
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I had a glass pan explode at our house, glass everywhere. my son suggested that the hot pan I took out of oven onto the counter where they may have been water droplets causing it to explode. be careful.
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Old 01-18-2022, 01:06 PM   #53
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Thanks everyone. Good thing the mighty Thor reacted fast and will ship all parts to us based on detailed pictures sent. They have been amazing with all warranty issues when under warranty and good will a few times. GO THOR!
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Old 01-18-2022, 03:55 PM   #54
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Windshields have a plastic layer between the glass which holds it together upon breakage.
It's not a type of glass thing, it is a plastic near a flame thing.

The glass used on that stove is tempered and made for high, but uniform heat.
The fracturing it did is to make small, not so sharp pieces so there are no
Final Destination
Type glass knives flying about.

That glass is exactly the glass to use and is basically the same glass as every window in almost every car. Except the windshield(it has the melty-plastic layer)
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Old 01-18-2022, 06:54 PM   #55
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Originally Posted by ducksface View Post
Windshields have a plastic layer between the glass which holds it together upon breakage.
It's not a type of glass thing, it is a plastic near a flame thing.

The glass used on that stove is tempered and made for high, but uniform heat.
The fracturing it did is to make small, not so sharp pieces so there are no
Final Destination
Type glass knives flying about.

That glass is exactly the glass to use and is basically the same glass as every window in almost every car. Except the windshield(it has the melty-plastic layer)
Do not understand post..is there a link to some product?
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Old 01-18-2022, 07:00 PM   #56
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I would think Dometic would have used a safety glass or shatter proof glass for this install. I would send this to the stove manufacturer....

It was in answer to this.
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Old 01-18-2022, 07:51 PM   #57
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It was in answer to this.
I just emailed dometic

Thor came through!! Mother told me product delivery to her home in AZ. Go THOR
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Old 01-18-2022, 08:00 PM   #58
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George, thank goodness you and Lora are ok. The rest they say is just well I gotta say it,
Onions under the bridge.
Terry
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Old 01-18-2022, 08:18 PM   #59
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George, thank goodness you and Lora are ok. The rest they say is just well I gotta say it,
Onions under the bridge.
Terry
You had to go there funny
Glass replacement but onion not!!
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Old 03-08-2022, 04:32 PM   #60
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From Dometic 2 months later!

Hello George,

There is not a recall on your glass top; however, your email was forwarded to our Recall Department for review.

Please provide pictures of the damage, as well as a detailed description of the incident so we can review this further.


Thank you,


Barb
Dometic Recall Department

888-943-4905 / 574-389-3713

Please reply to recall@dometic.com
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